Orders & Shipping

Q: When do you ship products?

We ship products every Tuesday or Thursday of that week.

Q: How long does standard shipping take?

Our standard order timeframe is up to 7 days. Please plan accordingly when ordering for special occasions, vacations, or events.

Q: Do you offer rush orders?

Yes! Need your nails ASAP? We've got you!

We offer 72-hour rush service for an additional $50 fee.

Rush orders are prioritized to help you receive your nails faster. Please select the rush option when ordering or contact us before placing your order to confirm availability.

Q: Will I receive tracking information?

Yes! Once your order ships, tracking information will be provided to you on the day your product is shipped, so you can follow your package's journey.

Q: What if my package is delayed?

Once your package has been handed over to the shipping carrier, delivery times may vary due to circumstances outside our control. We recommend ordering ahead of time, especially for special events.

Q: What if my package arrives damaged or I receive the wrong item?

Please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review your concern and determine the appropriate resolution.

Q: What are your hours of production? 

We work only on the weekdays. If your order comes in on the weekend, please undersatnd that we will only be able to review it the Monday that follows, so please plan accordingly.

Returns, Exchanges
& Cancellations

Q: Can I return or exchange my press-on nails?

All sales are final. No returns or exchanges.
Due to the personal-use nature of our products, we do not accept returns or exchanges, including for incorrect sizing, changes of mind, or design preferences.

Please review your order carefully and confirm your nail measurements, shape, length, and design before completing your purchase.

Q: Can I cancel my order after purchasing?

All orders are considered final once placed. We do not accept cancellations after an order has been confirmed.

Q: What if I my nails do not fit?

If your nails, for some reason, do not fit, please reach out so we can help troubleshoot. Sometimes the curing process can shrink the nail tips, however, we do work to ensure that that is not the case with our products.

Q: Are there any exceptions to the final sale policy?

If you receive an incorrect, damaged, or defective item, please contact us within 48 hours of delivery with photos and your order number so we can review the issue.

Our final sale policy does not limit any rights or remedies required by applicable consumer protection laws.

Questions Before Ordering?

We're happy to help with sizing, designs, and order questions before you make your purchase.

Please shop carefully, measure accurately, and order ahead of time. We want you to love every set! 💕